Career

KRAN is an IT Consulting and Services firm working exclusively with the Government Sector for nearly 25 years. We have established ourselves as a provider of high-quality Consulting and IT Solutions to many Government Organizations and Departments across the Country. KRAN has been involved in various prestigious projects of national & international importance. Its major clients include Departments in various State Governments and the Central Government, State / Central PSUs, Projects funded by WHO, Asian Development Bank and World Bank. (http://kran.co.n/).

KRAN is looking for eligible candidates to fill the position of REGIONAL MANAGER (Projects - NE) for managing its projects in the North East Region.

Job Profile -

Regional Manager (Projects – NE), will be in-charge of all KRAN Projects in the entire North East Region of India. You will need to work with Senior Government officials and with the end users of the System. You will be required to attend meetings, prepare, and present concept presentations, document requirements and communicate opportunities as and when they occur. You will be working closely with the Technical Team both Onsite and Offsite, and ensure the successful implementation of all projects in the region. You will also be providing necessary pre-sales support for generating further Business from the Region

You will be responsible for 100% Adherence of all project delivery, handling end to end project management, creating and executing project delivery plan and keeping internal and external stakeholders & updating all project key deliverables.

You will own complete responsibility of up-keeping of project schedules, managing all deliveries, track payment terms and managing invoicing, effort estimations, budget monitoring, resource planning, testing, training & Documentation, successful handover of project to customer and client services.

The below roles & responsibilities are indicative of the expectations from your job role. However, your impact on the organization and hence the responsibilities evolve over time and hence the below are not exhaustive or limiting your position at any point.

Responsibilities:

• Generating and Managing recurring business from the existing client/ Customer.
• Client/ Customer Relationship Management.
• Creating and ensuring Customer Satisfaction with our services.
• Managing and supervising the project budget and financial reporting.
• Keep track of Ongoing contracts, SLA Terms, and related activities related to the agreement.

Pre-Project Activities:

• Conceptualizing possible Opportunities in the Government Sector.
• Convert opportunities into concrete orders.
• Interacts with stakeholders, Senior Govt. Officials.
• Prepare and present concept presentations.
• Preparing high level project timeline.
• Work closely with regional times in creating and reviewing effort estimates for services.

Projects planning phase

• Help team for successful internal Kick off meetings.
• Publish detailed project schedule.
• Support PM in creating & Updating detailed project plan.
• Help regional team in Publishing Project Plan/team/escalation matrix.
• Help team in resource planning and Co-Ordinate any resource requirements.

Projects Delivery phase

• Attend Weekly review meetings and project meetings for all project and support PM to update internal Tool with notes and action items
• Coordinate with Associates and Service Providers for timely delivery of services
• Work with team to ensure the desired features promised are being developed & update all key stake holders
• Timely Update to teams for any delays or discrepancies software delivery from Product with close follow up with teams
• Help teams with payment receipt / invoicing status
• Co-ordinate with team for timely hand over of build to verification and validation teams for testing
• Closely monitor the progress of testing and timely update of any delay’s issues
• Create / Track / Escalate (Issue management) any bugs identified

Projects Execution phase

• Support PM in resource allocation.
• Based on the inputs from PM on server readiness from customer side, co-ordinate & ensure successful deployment.
• Coordinate with development teams – Customer – HQ teams for integration testing.
• Help PM in tracking UAT test plan.
• Co-ordinate with PM for successful closure of support tickets and handover of project to Client services.
• Co-ordinate with PM and publish all the handover sign off documents and project closure report.

Location:

You will be based out of Guwahati, Assam and expected to travel to other states in the region based on Project Requirements

Preference:

Those who belong to North East, and planning to resettle back in the region.

Requirements:

• B.E/B.Tech/Higher Preferably with IT Background or MBA
• 12 + years of overall experience - Hands-on experience in managing large projects and programs
• Understanding of Government Sector
• Understanding of end to end project management experience
• Excellent communication and written skills
• Good data crunching skills
• Ability to liaise with various stake holders to drive end to end projects
• Ability to interact with cross-functional teams.
• Strong communication, execution, quantitative skills combined with creativity and negotiation abilities.

• Logical thinker and ability to deal with difficult callers.
• Excellent problem-solving and communication skills.
• Up-to-date technical knowledge.
• An in-depth understanding of the software and equipment your customers/employees are using good interpersonal and customer care skills.
• Good accurate records keeping.
• Hands –on Experience with Windows/Linux/Mac OS Environments.
• Ability to diagnose and troubleshoot basic technical issues.

• Qualification: Diploma/ Graduate with IT knowledge.
• Essentials: Java Programming Skills.
• Experience: Freshers or Less than 1 Yr. in a Software Project.
• Language: Good communication skills in English.
• Requirement: Immediate.

Additional Information:

• Job Type: Full Time Position
• Type: Permanent
• Vacancies: 7
• Category Jobs in IT: Software/ Services

• Good knowledge of technical writing in software documentation
• Ability to deliver high-quality documentation paying attention to detail
• Basic familiarity with the SDLC and software development
• Ability to write Technical Documents like Requirement Documents, Design Documents, User Manuals, etc.
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Must be familiar with creating use case diagrams, high level & low level designs, flow chart etc.
• Excellent writing skills in English
• Strong working knowledge of Microsoft Office
• University degree in Computer Science, Engineering or equivalent preferred

• Additional Information: 
• Job Type: Full Time
• Position Type: Permanent
• Category Jobs in IT: Software/ Services

A logical thinker and ability to deal with difficult callers

• Excellent problem-solving and communication skills

• Up-to-date technical knowledge

• An in-depth understanding of the software and equipment your customers/employees are using

• Good interpersonal and customer care skills

• Good accurate records keeping.

• Hands-on Experience with Windows/Linux/Mac OS Environments

• Ability to diagnose and troubleshoot basic technical issues.

• Qualification - Diploma/ Graduate with IT knowledge
• Essentials - Java Programming Skills
• Experience - Fresher’s or Less than 1 Yr. in a Software Project
• Language - Good communication skills in English
• Requirement – Immediate